Medical Records Questionnaire
Please take a few moments to fill out this VMR Express Medical Records Questionnaire. Your answers to these questions will help us better serve your needs. Your responses will be used to determine the best possible solution for your center.
1. What Practice Management system do you use?
2. Are you managed by a development or management company?
3. How long has your surgery center been open for business?
4. How many physicians are at your facility?
5. How many cases per month do you process?
6. How many different forms does your facility utilize?
7. On average, how many forms per patient chart?
8. How many employees work in your medical records department?
9. How many employees does your facility use to prepare the patient charts?
10. How many minutes does it take to compile a typical patient chart?
11. How many days in advance do you prepare charts before patient arrives?
12. Do you have digital copies of your forms?
13. Who do you use for transcription and coding?
14. How many employees will need to be trained?
15. How many computers will VMR Express be installed on?
  16. Where is the PMS Server located and what type of access?
17. Do you outsource your billing?
 

1. Estimated hourly wage for business office personnel?
2. Cost allocated for a box of sticky labels?
    a) How many sheets of sticky labels per box?
3. Cost allocated for a box of Chart Folders?
    a) How many folders per box?
4. Do you use preprinted forms?
   a) Number of forms per patient?  
   b) Approximate annual cost of preprinted forms?  
   c) Do you use self-adhesive labels?
   d) How many sheets per patient?  
   e) How much do you pay per order of forms?  
   f) How many forms per order?  
  5. What is the average chart cost per case per month?

1. Where do you store your medical records?
    If stored remotely, what is your estimated cost per month?
2. How do you retrieve stored medical records?
    If stored remotely, how many times per month do you retrieve your medical records?
3. How long do you store standard medical records?  
4. Approximately how many square feet is your medical records room?  Sq. Ft.
5. Have you received quotes for electronic document management services?

Please Rate the follow practice issues using a 1-5 scale. Let 1 be not a problem and 5 be a major operational challenge.
Chart Preparation
 Not a Problem   Major Problem
Time to prepare
 Not a Problem   Major Problem
Placing Sticky Labels
 Not a Problem   Major Problem
Inaccurate Patient Information
 Not a Problem   Major Problem
Training
 Not a Problem   Major Problem
Cancellations
 Not a Problem   Major Problem
Printing Costs
 Not a Problem   Major Problem
Document Search/Retrieval
 Not a Problem   Major Problem
Billings / Collections
 Not a Problem   Major Problem
Lost and/or Missing Charts
 Not a Problem   Major Problem
Document Storage
 Not a Problem   Major Problem

Your Name
Title
Facility Name
Address
Suite / Address 2
City / State / ZIP
Office Telephone: - - Ext.
Electronic Mail:
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